Privacy Policy

Last Updated: 04-04-2025

At TicketCloser, we care about your privacy. We follow all the important rules to keep your personal information safe, including the General Data Protection Regulation (“GDPR”). This Privacy Policy explains what information we collect, how we keep it safe, and how we use it to make your experience better. It also explains your rights and how you can manage your information.

1. Who This Privacy Policy Covers

This Privacy Policy applies to our website and services:
Website: https://ticketcloser.com and its subdomains.

2. What Information We Collect

We collect different types of information to help provide and improve our services:
Your Basic Info: Name, email, contact details, and account preferences.
Payment Info: Details needed for purchases, processed securely through trusted providers.
How You Use Our Services: What you do on our website and how you interact with us.
Device & Technical Info: IP address, browser type, and other technical details.
Marketing Preferences: How you engage with our website and emails.

3. How We Use Your Information

We use your information to:
Help you create and manage your account.
Process your payments securely.
Keep your data safe and prevent fraud.
Improve our website and make your experience better.
Send you important updates and helpful information.

4. Cookies and Tracking

When you visit our website, you can choose to allow or block different types of cookies:
Essential Cookies: These help our website work properly.
Analytics Cookies: If you allow these, they help us understand how people use our site.
Marketing Cookies: These help us show you content and offers you may like.

5. How Long We Keep Your Information

We only keep your information for as long as needed:
Account-related information is deleted one month after you stop using our service.
Payment records are kept for seven years (as required by law).

6. How We Keep Your Information Safe

We take strong steps to protect your information:
Secure Connections: We use SSL encryption to keep your data safe.
Limited Access: Only trusted staff can see certain information.
Protected Storage: We use secure systems that are monitored for safety.

7. Sharing Your Information with Others

We sometimes share your data with trusted companies that help us provide our services. These include:
Analytics & marketing partners (like Google and Meta)
Payment processors
Hosting services
Other trusted service providers
We only work with companies that follow strict data protection rules.

8. Your Rights and Choices

Under GDPR, you have the right to:
See, update, or delete your personal information.
Ask for a copy of your data.
Stop us from using your information in certain ways.
You can manage your settings in your account or email us at info@ticketcloser.com for help.